Summer Swelter Stresses Lawns
Inside our company, we’ve been discussing mother nature’s effect on our lawns. It’s no surprise that it’s been a strange season for weather. Honestly, every season seems strange. This one started out with over 400 funnel clouds early in the season, followed by plenty of rainfall, and an extended period of hot, humid weather. The item that’s caught our attention is the bumper crop of weeds. We expect a lot of weeds during hot, dry weather, but not in a season with plentiful rainfall.
So, why the bumper crop of weeds? It shouldn’t be a surprise when you hear that on August 30th, it was announced that Minnesota farmers are expecting all time record crops this year. It’s obvious that growing conditions are excellent.
Crabgrass is a particularly tough problem. Crabgrass crowds out healthy turf and a single plant can leave behind an ugly purple skeleton along with 3000 seeds to germinate in your lawn for the next few years, so control is critical. Most companies apply crabgrass control once in the spring. We’ve taken the proactive stance of applying it twice as a pre-emergent and have spot treated during the summer as a third treatment.
Let’s recap the year:
Mild growing conditions in the spring and early summer produced beautiful lawns, but excessive heat and rainfall have produced some weary and weedy lawns that will need assistance to recover this fall. Statewide precipitation rates well above normal provided ample water for lawn growth, but while your sprinklers may have been growing cobwebs, lawns in Minnesota were being set up for decline from diseases, weeds, insects, and summer stress.
Disease
Dollar spot and red thread were active through June, but the more deadly brown patch and Pythium have reared their ugly head in late July and August to finish off some of the weaker lawns.
Weeds
This was a terrible year for crabgrass and yellow nutsedge. Pre-emergence herbicides generally give 85 to 100% control of crabgrass, but this year's excessive rain and high temperature reduced efficacy of crabgrass control products. High moisture and high temperature are two factors that increase the activity of soil microorganisms that ultimately ingest the herbicide and render it inactive for season long weed control.
Lawns inundated with crabgrass by August 2010 will benefit from pre-emergence crabgrass control in spring 2011 to reduce the infestation of crabgrass that is eminent; seed from this year's heavy infestation will germinate next summer and the cycle of crabgrass will continue.
Should you try to kill the heavy infestation of crabgrass now? When crabgrass covers less than 25% of the turf area, do nothing. Crabgrass will die after the first frost and the Kentucky bluegrass will usually fill in the areas through the dead crabgrass. However, if the Kentucky bluegrass is being smothered beneath a layer of crabgrass that covers 50 to 100% of the visible lawn surface additional action is needed. The thick, uncontrolled mat of crabgrass will dominate the turf until the first killing frost that usually occurs in October; then it will be too late to establish Kentucky bluegrass from seed. Contact your lawn care company for assistance to suppress or kill the existing crabgrass to aid re-establishment. Power rake and reseed in early September.
Insects
White grubs and bluegrass billbugs are our two major lawn insects. There were some bluegrass billbugs this year but damage was very limited compared to past years with drier conditions. Annual white grubs of the masked chafer and Japanese beetle are showing up in ample supply and right on schedule for Mid-August. Grub damage may be concealed by ample rainfall in late summer, only to appear during a dry spell. Curative insecticides are only effective between now and early October.
Summer Stress
High temperature and excessive moisture are a deadly combination that cause stress for cool-season grasses grown in Minnesota lawns (Kentucky bluegrass, tall fescue, perennial ryegrass, fine fescue). High temperatures favor warm-season grasses such as crabgrass while cool-season grasses suffer. This partially explains why crabgrass can overtake Kentucky bluegrass as the summer progresses.
Excessive moisture also contributes to lawn decline in the summer. Roots need air to survive. Oxygen is displaced in soggy or flooded soils and the anaerobic conditions cause the roots to not function properly. Imagine lying down in the sun of your front yard in the hottest part of the day on a sunny, soggy and humid bed of grass. You wouldn't last but a few minutes. Grass plants in the sun can't get up and move to the shade. They're stuck, and when the evaporative cooling system begins to shut down the grass plant, thatch, and soil surface quickly heat up to the existing air temperature or higher. Plants can be literally cooked to death by direct heat injury as plant tissue temperatures rise above 95 degrees F. Temperatures this year were sufficient to cause rapid injury directly from high temperatures and indirectly from prolonged periods of high temperatures that eventually depleted stored carbohydrates. Weakened plants with slow growth were often overcome by brown patch and pythium diseases that flourished when night time temperatures were greater than 72 degrees F.
What to do
The bad news is that several lawns have succumbed to the various woes of summer described above. The good news is that now is the best time to rejuvenate damaged lawns. This may be a good time to kill the existing mess and start over with improved grass varieties suitable for your lawn. Consult your local lawn care professional company to develop a plan to recover your lawn through aerification, slicing, seeding, and fertilizing.
By Dave Minner, Department of Horticulture & Steve Hoogenakker, Concierge Landscape Environments
Showing posts with label concierge landscape. Show all posts
Showing posts with label concierge landscape. Show all posts
Monday, October 18, 2010
Friday, October 8, 2010
Townhome living maintenance free? I think not
Maintenance Free Living! Really?
“When a member asked me to address the belief of homeowners, that HOA living is maintenance free living, the zippy Green Acres theme song came to mind immediately. “Green Acres is the place for me, farm livin’ is the life for me… It continues on “The Chores.. The Stores.. Fresh Air… Town Square…”
I mean, the whole premise of the show was about Eddie Albert & Eva Gabor moving from a complicated city life to their own piece of “the promised land” to enjoy nirvana. Nearly all the comedy revolved around the Douglas’s interactions with “real” people and misconceptions about a simple lifestyle they thought they would enjoy.
This isn’t much different than the belief that moving from a single family home to an HOA would make life carefree. Well, without the comedy and Arnold Ziffle, the pig.
Where does the thinking come from?
In general, many developers sell units implying the Association repairs everything and pays for everything, via dues. They don’t explain that some items, like a leaky or clogged kitchen sink or a low battery in a smoke detector is the homeowner’s responsibility. They also don’t understand the concept of a benefit assessment – i.e. a certain element is used exclusively by one homeowner so the association assesses the cost of repair back to the unit owner who benefits from said element – like a waste pipe or a fence or whatever.
In addition, some people think they live in an apartment – or assisted living. People call the property manager complaining about smoke detectors beeping because of a low battery or burned out light bulbs in their living rooms and are aghast when I tell them I’m happy to send someone over there, but they’ll get charged for it. One woman called a manager 3 days in row to keep the manager updated on her fight with a spider web in her garage.
If you think that homeowners are entirely responsible for this thinking, you’d be wrong. In a quick search of one local real estate’s company, using the term “maintenance free”, there were over 1,200 homes for sale! There were even 4 farms listed as maintenance free. Now, that’s funny.
Senior communities tout the maintenance free benefits, and for good reason. Many of the seniors have health problems that keep them from doing a lot of maintenance. Townhome living is meant to be easy.
Think about the term “maintenance free” during the winter. I’m sorry to say, snow season is expected to make another surprise entrance in about 90 days. (Yuk) One of the biggest benefits of living in an association is that the lawn care is done, the driveway is plowed and the sidewalks are shoveled. Is there some maintenance required by the homeowner if the downspout is spilling water that freezes onto a sidewalk? It’s certainly not in the governing docs, but some common sense is in order here. What would a good neighbor do? What if you had a pregnant daughter coming to visit? Do you say well, it’s not my responsibility; C’est La Vie or do you get out there and do something about it? At the very least, call and let someone know about the dangerous situation or make sure the outside lights are working.
It amazes me that during a snowfall at an HOA, there are always a handful of people who shovel their driveway and sidewalk off, even before the snow has stopped and while our trucks are working down the street. I often wonder what drives these people to do something they don’t have to do. I just assume they care about their association and neighbors. Maybe they’re doing their neighbors sidewalk, maybe they’re trying to help us? If we all thought and acted like these neighbors, I don’t think worrying about light bulbs would even come up.
Association living isn’t responsibility free either. A homeowner who just sits back and waits for the board to decide everything to their satisfaction is not going to work out for that homeowner or anyone else in the association who might be experiencing the same thing. Boards & property managers really need more (quality) inputs from the homeowners so they can do their job.
Contribute your time and ideas to make your association a better place to live for everyone.
Don’t believe everything the developer and salesperson said about maintenance free living. What’s wrong with doing your part and maybe just a bit more to realize the feeling at the end of the theme song…”You are my wife.. Goodbye city life, Green Acres We Are There!”
“When a member asked me to address the belief of homeowners, that HOA living is maintenance free living, the zippy Green Acres theme song came to mind immediately. “Green Acres is the place for me, farm livin’ is the life for me… It continues on “The Chores.. The Stores.. Fresh Air… Town Square…”
I mean, the whole premise of the show was about Eddie Albert & Eva Gabor moving from a complicated city life to their own piece of “the promised land” to enjoy nirvana. Nearly all the comedy revolved around the Douglas’s interactions with “real” people and misconceptions about a simple lifestyle they thought they would enjoy.
This isn’t much different than the belief that moving from a single family home to an HOA would make life carefree. Well, without the comedy and Arnold Ziffle, the pig.
Where does the thinking come from?
In general, many developers sell units implying the Association repairs everything and pays for everything, via dues. They don’t explain that some items, like a leaky or clogged kitchen sink or a low battery in a smoke detector is the homeowner’s responsibility. They also don’t understand the concept of a benefit assessment – i.e. a certain element is used exclusively by one homeowner so the association assesses the cost of repair back to the unit owner who benefits from said element – like a waste pipe or a fence or whatever.
In addition, some people think they live in an apartment – or assisted living. People call the property manager complaining about smoke detectors beeping because of a low battery or burned out light bulbs in their living rooms and are aghast when I tell them I’m happy to send someone over there, but they’ll get charged for it. One woman called a manager 3 days in row to keep the manager updated on her fight with a spider web in her garage.
If you think that homeowners are entirely responsible for this thinking, you’d be wrong. In a quick search of one local real estate’s company, using the term “maintenance free”, there were over 1,200 homes for sale! There were even 4 farms listed as maintenance free. Now, that’s funny.
Senior communities tout the maintenance free benefits, and for good reason. Many of the seniors have health problems that keep them from doing a lot of maintenance. Townhome living is meant to be easy.
Think about the term “maintenance free” during the winter. I’m sorry to say, snow season is expected to make another surprise entrance in about 90 days. (Yuk) One of the biggest benefits of living in an association is that the lawn care is done, the driveway is plowed and the sidewalks are shoveled. Is there some maintenance required by the homeowner if the downspout is spilling water that freezes onto a sidewalk? It’s certainly not in the governing docs, but some common sense is in order here. What would a good neighbor do? What if you had a pregnant daughter coming to visit? Do you say well, it’s not my responsibility; C’est La Vie or do you get out there and do something about it? At the very least, call and let someone know about the dangerous situation or make sure the outside lights are working.
It amazes me that during a snowfall at an HOA, there are always a handful of people who shovel their driveway and sidewalk off, even before the snow has stopped and while our trucks are working down the street. I often wonder what drives these people to do something they don’t have to do. I just assume they care about their association and neighbors. Maybe they’re doing their neighbors sidewalk, maybe they’re trying to help us? If we all thought and acted like these neighbors, I don’t think worrying about light bulbs would even come up.
Association living isn’t responsibility free either. A homeowner who just sits back and waits for the board to decide everything to their satisfaction is not going to work out for that homeowner or anyone else in the association who might be experiencing the same thing. Boards & property managers really need more (quality) inputs from the homeowners so they can do their job.
Contribute your time and ideas to make your association a better place to live for everyone.
Don’t believe everything the developer and salesperson said about maintenance free living. What’s wrong with doing your part and maybe just a bit more to realize the feeling at the end of the theme song…”You are my wife.. Goodbye city life, Green Acres We Are There!”
Monday, May 24, 2010
Emerald Ash Borer and Property Managers. What's next?
TO BE PUBLISHED JUNE 15, 2010
Emerald Ash Borer’s effect on common interest communities
By Steve Hoogenakker and the MDA
Why should I care about EAB?
All ash trees are susceptible to EAB and millions of ash trees have been killed in infested areas already. It’s estimated that townhome associations may have as many as 40% of their trees as ash trees. Minnesota has one of the highest volumes of ash on forestland in the U.S. with an estimated 867 million forestland ash trees and ash is a prominent component of our urban forests as well.
How many trees do you have in your association? If you have 200 units and there’s two trees per unit including common areas, that could mean 160 ash trees. The potential economic and environmental impacts of losing these trees is substantial. The cost of removing and replacing a single tree can range from hundreds to thousands of dollars. In any case, knowing the number and size of ash trees will be helpful and setting reserves aside now for future tree replacements or treatments is a good idea.
How do I prepare for EAB affecting my association? You have two choices. You can learn to spot EAB on your own using the links below. The information also includes insecticide information that will teach someone in your association to treat the trees or contact a reputable tree/landscape company especially if there are any large ash trees. Some companies will perform an Ash Tree audit to see how many ashes you have. The three options available for your ash trees are
1. Remove the Ash trees now and replace with a different tree so the landscape can continue to mature.
2. Treat the ash trees using an insecticide. The treatments may have to take place for the remainder of the tree’s life. This is probably too expensive for your entire association, but if you have large ash trees in prominent areas, these can’t really be replaced and treatments might be the best option.
3. Wait until the ash trees die, dispose of properly and replace later.
Emerald Ash Borer is in Minnesota
On May 14, 2009, Emerald Ash Borer (EAB) was confirmed as present in the South Saint Anthony Park neighborhood in St. Paul. EAB is a serious invasive tree pest, and consequently a quarantine has been placed on Ramsey, Hennepin, and Houston counties to help slow the spread of EAB to other areas. >>See Quarantine Information
What is EAB?
EAB is an insect that attacks and kills ash trees. The adults are small, iridescent green beetles that live outside of trees during the summer months. The larvae are grub or worm-like and live underneath the bark of ash trees. Trees are killed by the tunneling of the larvae under the tree's bark.
Where is EAB?
EAB is native to eastern Asia but was discovered in Detroit, Michigan and Windsor, Ontario in 2002. Indications are it may have been introduced to this area as early 1990. EAB has been spread in ash firewood, nursery stock and possibly other ash materials to a number of new areas
“Dealing with emerald ash borer is a new challenge for most Minnesotans,” said MDA Plant Protection Director Geir Friisoe. “In some cases people may not know when it makes sense to treat their trees and when it doesn’t, or what kind of treatment will work best for their situation. With so many options out there and so many factors to consider, we thought it would be helpful to provide homeowners with all the relevant information in one small package.”
“It’s not just a matter of picking the most effective option for your trees,” Friisoe said. “There are potential water quality and human health concerns with some of these products if they are not used properly. We’re doing our best to get that information into the hands of homeowners, but ultimately the responsibility is theirs to read, understand and follow the label requirements.”
Available to download on MDA’s Web site at http://www.mda.state.mn.us/eab, the guide recommends that homeowners consider the following factors before moving forward with an insecticide treatment: Also on the right side of the website, there are links to an EAB treatment guide, FAQ’s and how to determine if I have EAB.
Identify if EAB is near: Treatments are only advised for trees within about 15 miles of known infestations.
Consider removing and replacing small and struggling ash tree: The cost of replacing these trees may be less than the cost of repeated treatments over the years.
Check the calendar: Treatments are most effective from mid-April through June.
Have a professional treat large ash trees: Do-it-yourself products are generally less effective on trees larger than 48 inches in circumference or 15 inches in diameter.
Contact a certified arborist or city forester before treating your trees: Some communities have special restrictions or requirements.
Steve Hoogenakker, STeve@Landscape.pro, 763-213-2410
Concierge Landscape Environments, CAI, CAI Minnesota, MHA, CICMidwest
Emerald Ash Borer’s effect on common interest communities
By Steve Hoogenakker and the MDA
Why should I care about EAB?
All ash trees are susceptible to EAB and millions of ash trees have been killed in infested areas already. It’s estimated that townhome associations may have as many as 40% of their trees as ash trees. Minnesota has one of the highest volumes of ash on forestland in the U.S. with an estimated 867 million forestland ash trees and ash is a prominent component of our urban forests as well.
How many trees do you have in your association? If you have 200 units and there’s two trees per unit including common areas, that could mean 160 ash trees. The potential economic and environmental impacts of losing these trees is substantial. The cost of removing and replacing a single tree can range from hundreds to thousands of dollars. In any case, knowing the number and size of ash trees will be helpful and setting reserves aside now for future tree replacements or treatments is a good idea.
How do I prepare for EAB affecting my association? You have two choices. You can learn to spot EAB on your own using the links below. The information also includes insecticide information that will teach someone in your association to treat the trees or contact a reputable tree/landscape company especially if there are any large ash trees. Some companies will perform an Ash Tree audit to see how many ashes you have. The three options available for your ash trees are
1. Remove the Ash trees now and replace with a different tree so the landscape can continue to mature.
2. Treat the ash trees using an insecticide. The treatments may have to take place for the remainder of the tree’s life. This is probably too expensive for your entire association, but if you have large ash trees in prominent areas, these can’t really be replaced and treatments might be the best option.
3. Wait until the ash trees die, dispose of properly and replace later.
Emerald Ash Borer is in Minnesota
On May 14, 2009, Emerald Ash Borer (EAB) was confirmed as present in the South Saint Anthony Park neighborhood in St. Paul. EAB is a serious invasive tree pest, and consequently a quarantine has been placed on Ramsey, Hennepin, and Houston counties to help slow the spread of EAB to other areas. >>See Quarantine Information
What is EAB?
EAB is an insect that attacks and kills ash trees. The adults are small, iridescent green beetles that live outside of trees during the summer months. The larvae are grub or worm-like and live underneath the bark of ash trees. Trees are killed by the tunneling of the larvae under the tree's bark.
Where is EAB?
EAB is native to eastern Asia but was discovered in Detroit, Michigan and Windsor, Ontario in 2002. Indications are it may have been introduced to this area as early 1990. EAB has been spread in ash firewood, nursery stock and possibly other ash materials to a number of new areas
“Dealing with emerald ash borer is a new challenge for most Minnesotans,” said MDA Plant Protection Director Geir Friisoe. “In some cases people may not know when it makes sense to treat their trees and when it doesn’t, or what kind of treatment will work best for their situation. With so many options out there and so many factors to consider, we thought it would be helpful to provide homeowners with all the relevant information in one small package.”
“It’s not just a matter of picking the most effective option for your trees,” Friisoe said. “There are potential water quality and human health concerns with some of these products if they are not used properly. We’re doing our best to get that information into the hands of homeowners, but ultimately the responsibility is theirs to read, understand and follow the label requirements.”
Available to download on MDA’s Web site at http://www.mda.state.mn.us/eab, the guide recommends that homeowners consider the following factors before moving forward with an insecticide treatment: Also on the right side of the website, there are links to an EAB treatment guide, FAQ’s and how to determine if I have EAB.
Identify if EAB is near: Treatments are only advised for trees within about 15 miles of known infestations.
Consider removing and replacing small and struggling ash tree: The cost of replacing these trees may be less than the cost of repeated treatments over the years.
Check the calendar: Treatments are most effective from mid-April through June.
Have a professional treat large ash trees: Do-it-yourself products are generally less effective on trees larger than 48 inches in circumference or 15 inches in diameter.
Contact a certified arborist or city forester before treating your trees: Some communities have special restrictions or requirements.
Steve Hoogenakker, STeve@Landscape.pro, 763-213-2410
Concierge Landscape Environments, CAI, CAI Minnesota, MHA, CICMidwest
Saturday, May 22, 2010
CAI Community Associations Institute and LinkedIn for property managers
&
By Steve Hoogenakker Concierge Landscape Environments
LinkedIn and CAI – The link to the top professionals in the CAI Community
What is LinkedIn and why is it so important to property managers & HOA’s? First of all, it’s the best way to post your questions and have them answered by your peers. Second, there are members of groups like CAI and CAI Minnesota that you can join for free and get timely articles and discussions on topics you care the most about.
LinkedIn is not a passing fad, it’s here to stay and it’s your free tool for important information.
The average LinkedIN user is a college educated 43 year old making $107,000 per year. Where else can you connect to this level of professionals in your industry? There were 17 million visitors in February. Who is visiting? Your customers, your employers, your employees, your vendors, your fellow homeowners and your peers.
This isn’t your “facebook for adults”, and this isn’t a short “tweet”. This is a free, powerful tool to manage your professional life and career, even if you aren’t looking for a new one.
Recently, Accenture’s head of global recruiting , John Campagnino, announced that he is hiring for 50,000 positions. 40% of those he expects to get through social media, particularly LinkedIn, so if you’re not using social media for your benefit, you’re missing out.
You Google other people, don’t you think they Google you? Of course they do. LinkedIn organizes your life’s work and interests, so if people search for you, it’s all presented in a clear, concise manner.
Here’s an example of LinkedIn’s value:
Nishar was trying to decide whether his daughter, who was 12 at the time, should spend her summer at a program offered by Johns Hopkins University. He posted the question to his status update on both Facebook and LinkedIn. While he received more comments on Facebook, they were casual and congratulatory. Only four of his LinkedIn contacts wrote him, but they offered a rich analysis, describing experiences with the Johns Hopkins program that left them better off academically; they persuaded him to enroll his daughter. "People are in a different context and mindset when they're in a professional network," he says.
CAI and LinkedIn.
LinkedIn is even more important to members of CAI. The most powerful aspect of LinkedIn is it’s groups. There are 4 groups available as of this writing; Community Associations Institute, CAI Minnesota, CAI – CT, and CIC and Townhome Mastermind Group.
These groups are made of your peers. There are relevant discussions there that can help you with your business or association. You can post your own discussion, or even ask a question. The members of these groups have been very supportive, and calls for help are almost always answered. We’ll tell you how to find these groups a little later.
So, how do you get started?
If you don’t have a LinkedIn account, go to www.linkedin.com, and setup an account. It’s free. There’s no need to use the paid version. It will take maybe a half hour to two hours to enter the information. If you’ve been a professional for awhile, you don’t need to enter in irrelevant information like grade school, or even high school information.
Your typical profile might have your current position and company on top with previous employment underneath, Then you might decide to list your goals. Also on your profile, you can have LinkedIn automatically grab your blog entries, twitter, facebook entries and articles you’ve written. You can also list things like the groups you belong to, your reading list, people you’ve recommended, and people who have recommended you.
After you’ve done the original profile and joined a few groups, you might want to spend 30 minutes every 6 months or so updating your profile and inviting others to join your network. I encourage you to join the groups I mentioned earlier. Post a thought, or pose a question and get involved with your peers.
After the original setup, look for the CAI groups listed above and ask to join. Use the searchbar in the upper right and change the search from people to groups. Besides the CAI groups, look for other interests that are not based in business, like bird watchers, executive weightlifters, speakers and panelists, gardeners, whatever. For every interest you have, there are probably already 5 groups or more to possibly join. If you’re really passionate about an issue, it’s very easy to start your own group, like I did with CIC and Townhome Mastermind.
So get LinkedIn, join a few groups, and share this article with friends and famly. I hope your life can be enriched a little like mine has.
Steve Hoogenakker, Concierge Landscape Environments
By Steve Hoogenakker Concierge Landscape Environments
LinkedIn and CAI – The link to the top professionals in the CAI Community
What is LinkedIn and why is it so important to property managers & HOA’s? First of all, it’s the best way to post your questions and have them answered by your peers. Second, there are members of groups like CAI and CAI Minnesota that you can join for free and get timely articles and discussions on topics you care the most about.
LinkedIn is not a passing fad, it’s here to stay and it’s your free tool for important information.
The average LinkedIN user is a college educated 43 year old making $107,000 per year. Where else can you connect to this level of professionals in your industry? There were 17 million visitors in February. Who is visiting? Your customers, your employers, your employees, your vendors, your fellow homeowners and your peers.
This isn’t your “facebook for adults”, and this isn’t a short “tweet”. This is a free, powerful tool to manage your professional life and career, even if you aren’t looking for a new one.
Recently, Accenture’s head of global recruiting , John Campagnino, announced that he is hiring for 50,000 positions. 40% of those he expects to get through social media, particularly LinkedIn, so if you’re not using social media for your benefit, you’re missing out.
You Google other people, don’t you think they Google you? Of course they do. LinkedIn organizes your life’s work and interests, so if people search for you, it’s all presented in a clear, concise manner.
Here’s an example of LinkedIn’s value:
Nishar was trying to decide whether his daughter, who was 12 at the time, should spend her summer at a program offered by Johns Hopkins University. He posted the question to his status update on both Facebook and LinkedIn. While he received more comments on Facebook, they were casual and congratulatory. Only four of his LinkedIn contacts wrote him, but they offered a rich analysis, describing experiences with the Johns Hopkins program that left them better off academically; they persuaded him to enroll his daughter. "People are in a different context and mindset when they're in a professional network," he says.
CAI and LinkedIn.
LinkedIn is even more important to members of CAI. The most powerful aspect of LinkedIn is it’s groups. There are 4 groups available as of this writing; Community Associations Institute, CAI Minnesota, CAI – CT, and CIC and Townhome Mastermind Group.
These groups are made of your peers. There are relevant discussions there that can help you with your business or association. You can post your own discussion, or even ask a question. The members of these groups have been very supportive, and calls for help are almost always answered. We’ll tell you how to find these groups a little later.
So, how do you get started?
If you don’t have a LinkedIn account, go to www.linkedin.com, and setup an account. It’s free. There’s no need to use the paid version. It will take maybe a half hour to two hours to enter the information. If you’ve been a professional for awhile, you don’t need to enter in irrelevant information like grade school, or even high school information.
Your typical profile might have your current position and company on top with previous employment underneath, Then you might decide to list your goals. Also on your profile, you can have LinkedIn automatically grab your blog entries, twitter, facebook entries and articles you’ve written. You can also list things like the groups you belong to, your reading list, people you’ve recommended, and people who have recommended you.
After you’ve done the original profile and joined a few groups, you might want to spend 30 minutes every 6 months or so updating your profile and inviting others to join your network. I encourage you to join the groups I mentioned earlier. Post a thought, or pose a question and get involved with your peers.
After the original setup, look for the CAI groups listed above and ask to join. Use the searchbar in the upper right and change the search from people to groups. Besides the CAI groups, look for other interests that are not based in business, like bird watchers, executive weightlifters, speakers and panelists, gardeners, whatever. For every interest you have, there are probably already 5 groups or more to possibly join. If you’re really passionate about an issue, it’s very easy to start your own group, like I did with CIC and Townhome Mastermind.
So get LinkedIn, join a few groups, and share this article with friends and famly. I hope your life can be enriched a little like mine has.
Steve Hoogenakker, Concierge Landscape Environments
Tuesday, April 6, 2010
LEADERSHIP and THE BOARD: A Story for board members and company owners:
By Steve Hoogenakker
There comes a point in time in every leaders time when he or she is tired of
spearheading every initiative and dragging and cajoling the other members to help.
At that point, they look to take their board or company to another level, either to create more energy, creativity or create more balance in their life, or possibly all of the above. When they find themselves in this situation, they must become a leader working “on” the business of managing a board instead of “in” it.
The first rule of a great board leader is that the team can never be completely dependent upon any one individual.
One of the more common mistakes made is that the president of the board fails to let go of certain activities and therefore stunts the growth of the team as a whole.
The next important point to remember is that as a leader, part of their job is to build a team of decision
makers. This can only be done by observing, directing and training them to be inter-dependent with each other. There are 3 stages of dependency;
1. Dependent: Unable to make decisions or to sustain a high level of accomplishments without prodding or constant oversight. It takes at least one additional competent individual to monitor this person. Using fuzzy math this equation would look like (1+1)= 1
2.Independent: Able to successfully perform complete projects required by the board in their entirety without oversight. Independents will often take over the entire task even if it was handed out to a subcommittee of 4 people. Independents like to think of themselves as the highest order of individual as I used to believe. Independents don’t require someone to watch over them, but they don’t add people to the process either. Fuzzy math might be 1=1 or a really good independent might be able to perform the work of 3 people or 1=3
3. Inter-dependent: This individual can complete the project on their own, but seek out ideas and input from others. They have good communication skills and are somewhat empathetic, (not sympathetic)!
When a project is given to an interdependent person, they PULL people into the project, creating synergy and energy. Because their very nature is to look at each issue as it affects all members, the fuzzy math might look like 1+4=30, with 1 being the interdependent person, 4 being the input and ideas brought in by other people and 30 being the number of residents who are on board because the group nailed the mission and tapped into the energy of the association.
In the Garth Brooks song, Standing Outside the Fire, people want to be “cool” and “strong” and face the problems alone, but the real answer is to be strong, but just “weak” enough to let others in and help create the future.
We call them cool
Those hearts that have no scars to show
The ones that never do let go
And risk it the tables being turned
We call them strong
Those who can face this world alone
Who seem to get by on their own
Those who will never take the fall
We call them weak
Who are unable to resist
The slightest chance (that) might exist
And for that forsake it all
They're so hell bent on giving, walking a wire
Convinced it's not living if you stand outside the fire
So what’s the plan?
As a leader you are responsible for the focus of your board and the needs of all residents. The clearer the vision of the leader, the more people will follow. When building your team, as the chief, you must lead by example.
Each board must have a Visionary and a Manager. A single person should not hold these positions. In many cases, one person tries to fill both roles. This is the classic case of a workaholic. This is the type of person who puts in 60 or 70 hours a week and has no balance in their life. You must let go of this attitude if you wish to achieve success in building a strong team and surround yourself with supporters. Surround yourself with people whom you can trust, and whom you know will get the job done. You must engage yourself with people who will follow your lead.
You are the quarterback of your team, and as such, you must have people around you (like Michael Oher in “The Blind Side”) who will protect you and block for you. Make sure that your association’s environment is enjoyable and satisfying. If this is not a satisfying, gratifying and enjoyable place, how can you expect your board to flourish?
With this in mind, make sure you avoid the temptation of micromanaging. While delegating is a critical part of your role as the Manager or Visionary, keeping too close an eye on your board makes them feel untrusted and hesitant. Let them know you expect them to make some mistakes, but that you trust them to excel at their work without you hounding them or watching their every move. You'll be grateful for a board member who isn't afraid to use their own initiative, and get some balance back in life while accomplishing more than ever before
By Steve Hoogenakker
There comes a point in time in every leaders time when he or she is tired of
spearheading every initiative and dragging and cajoling the other members to help.
At that point, they look to take their board or company to another level, either to create more energy, creativity or create more balance in their life, or possibly all of the above. When they find themselves in this situation, they must become a leader working “on” the business of managing a board instead of “in” it.
The first rule of a great board leader is that the team can never be completely dependent upon any one individual.
One of the more common mistakes made is that the president of the board fails to let go of certain activities and therefore stunts the growth of the team as a whole.
The next important point to remember is that as a leader, part of their job is to build a team of decision
makers. This can only be done by observing, directing and training them to be inter-dependent with each other. There are 3 stages of dependency;
1. Dependent: Unable to make decisions or to sustain a high level of accomplishments without prodding or constant oversight. It takes at least one additional competent individual to monitor this person. Using fuzzy math this equation would look like (1+1)= 1
2.Independent: Able to successfully perform complete projects required by the board in their entirety without oversight. Independents will often take over the entire task even if it was handed out to a subcommittee of 4 people. Independents like to think of themselves as the highest order of individual as I used to believe. Independents don’t require someone to watch over them, but they don’t add people to the process either. Fuzzy math might be 1=1 or a really good independent might be able to perform the work of 3 people or 1=3
3. Inter-dependent: This individual can complete the project on their own, but seek out ideas and input from others. They have good communication skills and are somewhat empathetic, (not sympathetic)!
When a project is given to an interdependent person, they PULL people into the project, creating synergy and energy. Because their very nature is to look at each issue as it affects all members, the fuzzy math might look like 1+4=30, with 1 being the interdependent person, 4 being the input and ideas brought in by other people and 30 being the number of residents who are on board because the group nailed the mission and tapped into the energy of the association.
In the Garth Brooks song, Standing Outside the Fire, people want to be “cool” and “strong” and face the problems alone, but the real answer is to be strong, but just “weak” enough to let others in and help create the future.
We call them cool
Those hearts that have no scars to show
The ones that never do let go
And risk it the tables being turned
We call them strong
Those who can face this world alone
Who seem to get by on their own
Those who will never take the fall
We call them weak
Who are unable to resist
The slightest chance (that) might exist
And for that forsake it all
They're so hell bent on giving, walking a wire
Convinced it's not living if you stand outside the fire
So what’s the plan?
As a leader you are responsible for the focus of your board and the needs of all residents. The clearer the vision of the leader, the more people will follow. When building your team, as the chief, you must lead by example.
Each board must have a Visionary and a Manager. A single person should not hold these positions. In many cases, one person tries to fill both roles. This is the classic case of a workaholic. This is the type of person who puts in 60 or 70 hours a week and has no balance in their life. You must let go of this attitude if you wish to achieve success in building a strong team and surround yourself with supporters. Surround yourself with people whom you can trust, and whom you know will get the job done. You must engage yourself with people who will follow your lead.
You are the quarterback of your team, and as such, you must have people around you (like Michael Oher in “The Blind Side”) who will protect you and block for you. Make sure that your association’s environment is enjoyable and satisfying. If this is not a satisfying, gratifying and enjoyable place, how can you expect your board to flourish?
With this in mind, make sure you avoid the temptation of micromanaging. While delegating is a critical part of your role as the Manager or Visionary, keeping too close an eye on your board makes them feel untrusted and hesitant. Let them know you expect them to make some mistakes, but that you trust them to excel at their work without you hounding them or watching their every move. You'll be grateful for a board member who isn't afraid to use their own initiative, and get some balance back in life while accomplishing more than ever before
Friday, April 2, 2010
Property Mangers a way to cut back phone calls and emails
Property Managers, a FREE method to cut your workload, phone calls while making customers even happier.
By Steve Hoogenakker
As I was cleaning out emails from 2009, I noticed I had about 100 emails from a multi-family townhome customer from this summers’ service. Wow, I thought, I didn’t realize we had as many back and forth communications. Besides, this didn’t count the 40-50 phone calls over the 7 month period or my attendance at a few meetings. In addition, when I looked through a few of the emails, it wasn’t uncommon to find that 3-5 people had been in the loop on each email!
An example might be a request to fix a downspout that was crushed. The process started with a client or resident with a call to the president, to the property manager, to me, I would write up our work order, it would come back completed, then I’d email back to the property manager again, he’d contact the homeowner or the client. The inefficiency of this madness is amazing once you think about it, but what can we do?
If it were possible to cut out 1/4 of the emails and time from beginning to end, it would be a fantastic creation, but I’ve found a way to cut out over half, and it’s free (for now).
To do this, we’d have to have a single place where the information resides. A single place accessible by the property manager, the contractor and (optionally) the client or board. We developed a method that works today and it’s free!
1. A spreadsheet is created for a commercial site. The spreadsheet would have 6-7 COLUMNS listed across the top 1. ASSOCIATION NAME 2. WORK ORDER #,3. DATE, 4.SERVICE REQUEST DESCRIPTION, 5.WORK ORDER RECEIVED (by contractor) 6.WORK ORDER COMPLETED, and 7.COMPLETION NOTES.
2. The file is uploaded and converted into Google Docs (free). You can then share it with whomever you wish. It’s easily done by inviting people to join using email addresses. Maybe the head of the grounds maintenance committee, president, property manager and contractor. If you want it available to the clients or the whole board, you can easily set permissions that allow the primary people to edit and update it, or just to view it.
3. You can set up notifications so that anytime a change is made you can be notified once a day or immediately. It works like this:
a. The property manager enters in the work order request using your internal work order #. The notification automatically goes to contractor.
b. Worst case, our office prints up the work order, marks the spreadsheet so everyone else knows that the work order was received with the date and sends it out to the field the next day. When completed, the office can enter it in as complete the following day, automatically updating everyone, or the same day if the crew calls it in. Best case scenario is if my operation manager or foreman has a mini-laptop in his truck, he can enter in the completion the minute it’s done! We can immediately markup the spreadsheet, along with any notes. Instead of the client or homeowner calling the pres to the property manager, prop mgr to me, they can view it on the web, and it’s not 9 to 5. It’s 24/7.
c. Everyone can view that the work order was sent, received, date done (or not) and any information. No phone calls were made, no emails were sent. A complete record of all work orders can be kept all year long, although that would be a pretty long spreadsheet.
We saved all of the emails and phone calls. If I have mobile computing, I probably got the work order out into the field and the completion back 1-4 days sooner, and again it’s your favorite price, it’s FREE!
It’s a V-8 slap in the forehead moment. Why hasn’t this been done before?
Google Docs is just releasing a method to upload all kinds of documents. Instead of a spreadsheet, maybe the property manager has an electronic work order. It might be uploaded, shared and updated by me, the contractor the same way as a spreadsheet . As property managers start to customize this idea, I’d love to hear from you and collaborate a method to really tweak this solution to meet your needs. Call me at 763-213-2410 or email me at Steve@Landscape.Pro.
Steve Hoogenakker
Concierge Landscape Environments
7150 Madison Ave
Golden Valley, MN 55427
By Steve Hoogenakker
As I was cleaning out emails from 2009, I noticed I had about 100 emails from a multi-family townhome customer from this summers’ service. Wow, I thought, I didn’t realize we had as many back and forth communications. Besides, this didn’t count the 40-50 phone calls over the 7 month period or my attendance at a few meetings. In addition, when I looked through a few of the emails, it wasn’t uncommon to find that 3-5 people had been in the loop on each email!
An example might be a request to fix a downspout that was crushed. The process started with a client or resident with a call to the president, to the property manager, to me, I would write up our work order, it would come back completed, then I’d email back to the property manager again, he’d contact the homeowner or the client. The inefficiency of this madness is amazing once you think about it, but what can we do?
If it were possible to cut out 1/4 of the emails and time from beginning to end, it would be a fantastic creation, but I’ve found a way to cut out over half, and it’s free (for now).
To do this, we’d have to have a single place where the information resides. A single place accessible by the property manager, the contractor and (optionally) the client or board. We developed a method that works today and it’s free!
1. A spreadsheet is created for a commercial site. The spreadsheet would have 6-7 COLUMNS listed across the top 1. ASSOCIATION NAME 2. WORK ORDER #,3. DATE, 4.SERVICE REQUEST DESCRIPTION, 5.WORK ORDER RECEIVED (by contractor) 6.WORK ORDER COMPLETED, and 7.COMPLETION NOTES.
2. The file is uploaded and converted into Google Docs (free). You can then share it with whomever you wish. It’s easily done by inviting people to join using email addresses. Maybe the head of the grounds maintenance committee, president, property manager and contractor. If you want it available to the clients or the whole board, you can easily set permissions that allow the primary people to edit and update it, or just to view it.
3. You can set up notifications so that anytime a change is made you can be notified once a day or immediately. It works like this:
a. The property manager enters in the work order request using your internal work order #. The notification automatically goes to contractor.
b. Worst case, our office prints up the work order, marks the spreadsheet so everyone else knows that the work order was received with the date and sends it out to the field the next day. When completed, the office can enter it in as complete the following day, automatically updating everyone, or the same day if the crew calls it in. Best case scenario is if my operation manager or foreman has a mini-laptop in his truck, he can enter in the completion the minute it’s done! We can immediately markup the spreadsheet, along with any notes. Instead of the client or homeowner calling the pres to the property manager, prop mgr to me, they can view it on the web, and it’s not 9 to 5. It’s 24/7.
c. Everyone can view that the work order was sent, received, date done (or not) and any information. No phone calls were made, no emails were sent. A complete record of all work orders can be kept all year long, although that would be a pretty long spreadsheet.
We saved all of the emails and phone calls. If I have mobile computing, I probably got the work order out into the field and the completion back 1-4 days sooner, and again it’s your favorite price, it’s FREE!
It’s a V-8 slap in the forehead moment. Why hasn’t this been done before?
Google Docs is just releasing a method to upload all kinds of documents. Instead of a spreadsheet, maybe the property manager has an electronic work order. It might be uploaded, shared and updated by me, the contractor the same way as a spreadsheet . As property managers start to customize this idea, I’d love to hear from you and collaborate a method to really tweak this solution to meet your needs. Call me at 763-213-2410 or email me at Steve@Landscape.Pro.
Steve Hoogenakker
Concierge Landscape Environments
7150 Madison Ave
Golden Valley, MN 55427
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